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Chumbak voice its character

Client: Chumbak Store
Project Location: CMH Road, Indranagar, Bengaluru
Work: In-store communication designs

Chumbak is a vibrant and cheerful brand known for its products ranging from home furnishing to stationary items, apparels, jewelleries and many others. And the brand has roped in 4 DIMENSIONS, a multi-disciplinary design firm, to trump up its vivacious 2,390 sq ft store on CMH Road at Indranagar in Bengaluru.

Client & brand brief

A myriad of products is on offer at Chumbak store, which not only tickles the humour of customers but at the same time adds vivacity and positive vibes to the living environment. When 4 DIMENSIONS was chosen for the project it was ĎMake It a Happy Place!í that came from the client as a brief. Hence that single line was loaded with ideas!

The eclectic mix of Chumbak products ranges from small to big in sizes, from being useful to being decorative, something to be found in the travellerís bag to something that keeps customers cosy at home! So essentially the task for the team 4 DIMENSIONS was to house these assorted offers in a space that is articulate enough to give them an apt backdrop. A backdrop thatís equally a mix on its own way!

Store design signature

The store design signature lies in its eclectic nature. The hues, textures, patterns, materials all retain their own personality while building up the atmosphere of the store in harmony. Team 4 DIMENSIONS let themselves the liberty of creating a diverse range of fixtures that keeps the eye hopping from one place to another making monotony redundant. To uphold the diversity of the product range on offer, the store had to be boisterous about the happy nature of the brand which they chose to do with finishes and furniture style.

Store front design

The intention was to make the store a landmark in a high street zone. The brandís office being housed in the upper floor gave the team 4 DIMESIONS the opportunity to do so. The team united all the floors to give it volume and wrapped it with an authentic architectural material Ė the brick to emphasise on the genuineness of the brand. They identified spots on the brick canvas and splashed some brand home colours to bring the whole facade to life.

Dummy window shutters in bright yellow at Chumbak were created to frame the window display at the mezzanine floor. The elevated entrance to the store was planned through a huge glass door with yellow frames led by the teal cast iron railing from the road. On the left is the window display that showcases the chandelier made from the damaged products allowing a sneak peak of the store from the road. A huge bobble head was created as part of the facade which kept the conversation going with the passersbye.

Design Strategy

The brandís vision was to elevate the perception of Chumbak from being an accessory to a lifestyle brand. The newborn categories had to be introduced in a space thatís synonymous to nothing less than celebrations and something bigger than just a store. Inspirations were drawn from happy elements, quirky colours, play of textures and even few things very stupid. Team 4 DIMESIONS aimed at elements that could leave the customers enthralled and keep their clock from ticking for a while.

To portray the versatile and creative facets of Chumbak the team 4 DIMESIONS extended their ideas of highlighting the products in a unique manner. Thus few eccentric sculptures were crafted out of the damaged products of the brand itself which never failed to command an awestruck gaze from the customers time and again. A diverse fixture type is designed for product display which helps in building up the eclectic character within the space. The design strategy therefore was simpleóa visual treatment that makes customers return to the store for more.

Store interior designs

The brand is synonymous to being happy and vocal about it. There are lots of colours and patterns on the merchandise so that the team 4 DIMESIONS chose to stay subtle on the store environment with accentuated corner. No walls or partitions were created to categorise spaces instead the team used the fixtures to do so. Imitating the product variety the team created furniture and fixtures that were eclectic both in finish and styling.

The two floor plates are connected with a staircase that adds the architecture flavour in the store. With the lower flight finished in concrete boards and the upper flight in wood, it offers display spaces below its landing and extended steps on the lower flight.

Just as one enters the left is occupied by the staircase which frames the living room set up whereas on right to this is the teal colour partition which introduces the new crockery launch by the brand. The walls play a major role in creating the changing look and feel of the environment. Ranging from rustic white, bright quirky yellow to wooden vinyl and paint, it grows from being colourful and younger to subtle and matured as one proceeded inside the store. Then there are the tables, display shelves and display cabinets that look like collected from random places which has come together to make up the place.

Wood, paint, metal, veneer and glass are the few to name amongst the materials used. The floor is finished with vitrified tiles and vinyl flooring which demarcates major zones in the store. The ceiling is left exposed with some portions highlighted with grids and rafters to create accents. At some places are a series of bulbs that tries to capture a glimpse of Indian celebrations. Places of highlights have been soaked in brand home colours like yellow brick wall, teal partition and the full height patterned partition near the staircase. Chumbak effect was added to the otherwise subtle space.

The design allows shuffling of categories at any time. The furniture is planned in a way that it can accommodate any category. All the furniture uses the principle of levels for display to create a visual interest. Simple fixtures are turned interesting by adding shutters, castors, coloured brackets or even hooks giving them their own personality. This changing finishes, styling and material usage keeps the space pulsating with lively and energetic vibes keeping the customers interested and interactive.

Materials, finishes and lighting

While the light focuses on the merchandise, lights have been used to create special zones in the open space. Like the light chandelier marking the window, the bulbs of a celebration, the pendants from the grid ceiling that highlights the nesting table in the crockery section and on the cushion shelves, the wire lights over the dining table and the lights in the carpet area. Milk cans dipped in brand colours form the focus lights over the cash counter. All the highlight light fixtures have been designed & customised to suit the concept.

The rest of the store is illuminated with tracks that are carefully placed along the store perimeter to highlight the products and the aisles.

Store zoning and layout

Two floors make up the Chumbak store. The ground floor is designed in a living room setup and crockery display at the entrance. Further in is a peek of the wall art that is actually displayed on the mezzanine. Lamps, cups, tins and all impulse purchase items are strategically placed in the vicinity of the cash counter for their easy access while billing. The cash counter which oversees the entire store sits facing the bag and crockery sections. And on the rear is placed the quilt and cushions and apparel and accessories section. The mezzanine displays the furniture and carpets in its own style.

The store has an open layout and designed to suit any change of zoning in the future. The journey of the customer is mapped more like discovering new products at every corner.

Visual merchandising and display

Visual merchandising (VM) has been an important medium to help the store voice its character. Elements have been collected and coloured in hues of the brand that distinctively gave them Chumbakís character no matter where they came from. Cane baskets, ice buckets, photo frames, wooden crates, antique frames, flower and most importantly living plants planted on colourful earthen pots are dispersed throughout the store to support the product display. The VM fuses itself seamlessly in the store. The furniture is also conceptualised in a way that it forms a part of the VM adding visual appeal throughout.

Graphics and signage

The graphic language is more illustrative than words. Team 4 DIMENSIONS created cut-outs of the newly introduced characters of the brand which hang on planters from the ceiling overlooking customers when they move up the staircase. Full length partition of the staircase is adorned by the graphical pattern they can identify best with the brand. There are not many words within the store leaving the products to communicate with the customers.

Shop-fitting design

Not many furniture/fixture look alike in Chumbak. The concept was derived from being eclectic and varied. So the team 4 DIMENSIONS conceptualised designs that would be varied in nature but display efficient and flexible. Few styles were borrowed from colonial designs with modern tables, display shelves were made quirky with articulate brackets, cabinets and chest of drawers were immersed in bright colours, simple chest of drawers were given shutters on hinges. The materials used are wood and metal but in forms of polished, antique, rusted and painted.

About 4 Dimensions

An award-winning design firm, Bengaluru-based 4 DIMENIONS specialises in multi-disciplinary practices of retail designs, architecture, visual merchandising, in-store communication, and moreóall devoted to delivering integrated future-ready retail design solutions that translate business of diverse companies into memorable experiences of their customers. The firm is a brainchild of Nagaraja R and Shyam Sunder K, both from the educational background of fine art and architecture, who bring decades of rich experiences in retail planning, technical detailing and designs. The firmís multi-disciplinary design and roll-out management team of more than 60 professionals is the vigour behind unsurpassed creative outputs. To learn more about the firm, just log on to: